Terms of service

Welcome to Sana Saffana. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

Acceptance of Terms

By visiting our website and/or purchasing products from us, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you should not use our website.

Products and Services

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current.

We reserve the right to modify, discontinue, or update products and pricing at any time without prior notice.

Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Incomplete or inaccurate customer information

If an order is canceled after payment has been processed, an appropriate refund will be issued.

Pricing and Payment

All prices displayed on our website are in Pakistani Rupees (PKR).

We offer Cash on Delivery (COD) where available. Additional payment methods may be offered from time to time.

Shipping and Delivery

We currently ship within Pakistan only.

Delivery times provided are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Sana Saffana and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with the security or functionality of the website
  • Upload or transmit malicious software or harmful code

Limitation of Liability

Sana Saffana shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product purchased.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon posting on the website.

Contact Information

For questions regarding these Terms of Service, please contact:

Sana Saffana

Phone: 03404397943

Pakistan