Privacy policy

At Sana Saffana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Phone number
  • Email address (if provided)
  • Shipping and billing address
  • Order details
  • Payment information required to process your order

We may also collect non-personal information such as browser type, device information, and website usage data.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate regarding your orders and inquiries
  • Improve our website and services
  • Prevent fraudulent activities
  • Comply with legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third parties only when necessary, including:

  • Shipping and courier companies
  • Payment processing providers
  • Service providers that help operate our website

These parties are only given the information necessary to perform their services.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.

You can choose to disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Sana Saffana

Phone: 03404397943

Pakistan