Shipping policy
Thank you for shopping with Sana Saffana. We are committed to delivering your orders safely and efficiently across Pakistan.
Shipping Coverage
Sana Saffana currently ships to all major cities and serviceable areas within Pakistan.
At this time, we do not offer international shipping.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Processing times may vary during sales, promotions, or peak seasons.
Delivery Time
Estimated delivery times are:
- Major Cities: 3–5 business days
- Other Areas: 5–7 business days
Delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across eligible locations in Pakistan.
Please ensure that your contact number and delivery address are accurate to avoid delays or failed deliveries.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been dispatched, tracking information may be provided when available through our courier partners.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving the package so we can assist you promptly.
Contact Us
For shipping-related questions or assistance, please contact:
Sana Saffana
Phone: 03404397943
Pakistan